Excellence is not a quality, it is a habit. The way you do one thing reflects on how you do everything. Your attitude towards excellence covers every fibre of your being. If we can do one thing well, it means we have the ability to do other things well too. By being constantly mindful about the need for continuous, and by constantly adding small improvements we can set ourselves apart from the rest.
One Step Ahead
Anything can be improved, anything can be made better. There is no reason to wait or to worry about what other people will think. We will look for and anticipate opportunities to make things better, faster and easier for our customers, suppliers and colleagues. We will ensure that we are ahead of the competition and are implementing new ideas at every step. We will be faster, better and higher every day.
Honesty is the best policy. It may seem like a tired old statement, but it is true. We need to develop an environment of trust and for that, we need to ensure that we are fair, open and transparent in our work. We need to be straightforward and ensure that we earn the trust of the people working with us. We conduct ourselves in such a way that there is no need to be dishonest.
Our customers, suppliers and colleagues are all vital to the health of our company. We are all working together and contributing in our own way to ensure that we benefit the company. We need to recognise and respect the fact that every employee, every customer and every supplier contributes to our growth. They deserve our respect, trust and appreciation and we must look for every opportunity to help them do their job better and treat them the way we would like to be treated.
There is a big difference between a team and a group. A team works in a single unit. It is greater than the sum of its parts. We will recognise that for any relationship to be successful in the long run, we both need to benefit from each other. While there is nothing wrong in looking out for the interest of our company or our teams, we need to be fair. We need to realise that for the long term it is best to ensure that all parties get their due.